The VIP laminate or commemorative souvenir concert ticket does not gain or authorize access into the venue, VIP or any backstage areas.T. For all customer service inquiries please contact Commemorative VIP laminates and commemorative souvenir concert ticket is for commemorative purposes only. Please note that the artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase.
Please note that the information provided at the time of purchase (e-mail, address) is the same information that will be utilized for shipping and individual contact requirements where applicable. The person who purchases the tickets must be the same person who claims the tickets at will-call with a valid identification. Please note all packages are non-transferable no will-call name changes will be permitted under any circumstances. Will-call tickets may only be picked up the evening of the event. Please note that all 'OMG - THE ULTIMATE USHER VIP EXPERIENCE' & 'DJ GOT US FALLIN' IN LOVE - THE VIP EXPERIENCE' tickets are will-call only. Valid identification is required for consumption of alcohol non-alcoholic drink options available. Please note that you must be 21 & over to consume alcohol. VIP Preferred Parking, VIP Priority Check-In & Separate VIP Entrance may not be available in all markets due to restrictions. All VIP programs are subject to restrictions and may vary market-by-market. All preshow VIP programs & times may vary market-by-market and are subject to modification at any time for any reason.
Please make sure to factor potential timing of merchandise delivery into your decision to purchase a VIP package. Please note that delivery of VIP merchandise could occur after event date there are no guarantees that VIP merchandise will arrive in advance of show date. VIP merchandise is not required for venue entry. Merchandise will be shipped to the address provided at the time of purchase. Please note that if you do not receive an e-mail a few days prior to the event please contact VIP merchandise will be shipped directly to each package purchaser, some exceptions may apply. Information will be sent to the e-mail address provided at the time of purchase. VIP DISCLAIMERS: Please note that all 'OMG - THE ULTIMATE USHER VIP EXPERIENCE' & 'DJ GOT US FALLIN' IN LOVE - THE VIP EXPERIENCE' package purchasers will be contacted via e-mail a few days prior to the actual show date with additional details specific to their VIP package program. *** VIP Preferred Parking, VIP Priority Check-In & Separate VIP Entrance may not be available in all markets. Proper identification is required for consumption of alcohol non-alcoholic drink options available. ** You must be 21 & over to consume alcohol. * Please note venue seating configurations may vary market-by-market One Commemorative Souvenir Concert Ticket One Limited Edition VIP Laminate & Matching Lanyard Separate VIP Entrance*** (Where Available) VIP Priority Check-In*** (Where Available) VIP Preferred Parking*** (Where Available) One Souvenir Usher Tour Program or Photobook (Merchandise Created Exclusively for Usher VIP Package Purchasers) One Limited Edition Set of Usher OMG Tour Lithographs